Retail
Our focus: smart telephony that simplifies your everyday – for you and your clients. User-friendly and integrated, no matter the company size.
The expanding retail chain
Nexustalk – for all kinds of stores
Say goodbye to complicated contracts and bothersome admin. With Nexustalk, you gather all your company telephony with one provider and can easily expand within the country or across borders.
Scale up with ease
Licenses instead of subscriptions make it easy to manage users and numbers. Expand across borders with local numbers.
A solution for the entire company
It’s easy to get started with Nexustalk. Reuse your existing hardware and numbers in a solution that everyone understands. One provider, one contract, one invoice.
Take advantage of our many Microsoft integrations
Retrieve information about employees from Microsoft Entra ID, view detailed PBX statistics in PowerBI, and collaborate smarter by integrating with Microsoft Teams.
E-commerce
Supports the digital journey of e-commerce
Traditionally, telephony has been an offline activity, but with smart corporate telephony, this important channel is integrated with your systems and supports your digital way of working.
Seamless integrations for easier workdays and a better customer experience
Integrate Nexustalk with systems like Zendesk, Salesforce, and more for faster and more efficient case management.
Program the PBX according to your needs: Identify customers with BankID and let them hear order status or talk to the latest case handler.
Smart features for e-commerce
Ensure the calls are correctly directed with smart button choices. Give customers all the information they need with a chat widget on your website. Offer to call back later when many are contacting.
For the Physical Store
It has never been easier to build a PBX. With Nexustalk, even the small store can provide a professional reception.
Build your PBX in minutes
Give your customers a professional greeting – with Nexustalk, you can easily build your own call flow, set opening hours, connect calls, and much more.
Avoid calls after working hours
Your store is your life, but sometimes you want to be undisturbed. Nexustalk has automatic profiles so you don’t get calls when the store is closed. With pre-recorded messages, you can give customers the information they seek.
Safe and personal support
Nexustalk support – a shoulder to lean on
Personal service – for real
With Nexustalk, you get your own contact person who helps you with everything from onboarding to setting up your PBX properly. They answer questions about both invoices and telephone policies. It's your shoulder to lean on when it comes to everything in business communication.
95,9% of all calls are answered within two minutes
We answer 95.9% of all calls within two minutes and emails within 24 hours on weekdays. So the support is never further away than your phone.
Integration
Integrate with your existing systems
Work more efficiently by integrating Nexustalk with CRM tools like HubSpot, Salesforce, and Microsoft Dynamics 365.
Make calls in Microsoft Teams, shorten the workflow in Salesforce, see all statistics in Power BI, or authenticate callers with BankID.
See Nexustalk in action
Contact us now to arrange a demonstration
