Healthcare

Telephony – as it should be

Your phone system shouldn’t give you a headache. With Nexustalk’s PBX and communication solutions, you save time and improve the patient experience – whether you’re a GP, veterinarian, dental clinic or therapist.

Read how Nexustalk supports clinics:

Don’t miss a single call

Efficient call management makes things easier for both you and your clients. Use IVR, queues and voice messages so callers get a swift and smooth interaction.

Professional greeting

A clinic is judged on its customer experience. With a smart telephony solution, you can reduce waiting times, make sure that a caller gets directed to the right place, and handle your queues with ease.

Manage your calls. Wherever you are

Every call counts, but sometimes you’re busy. With Nexustalk, it’s easy to transfer calls, whether you’re on the computer or your phone. Or why not offer to call clients back when it’s their turn?

Must-have features for clinics

Let clients leave voice messages. Offer to call them back. Change your PBX opening hours ahead of holidays. Integrate with patient management platforms.

Your clients

More time for what’s important

It’s never been easier to set up a PBX system. Simple admin frees up time and lets you focus on other things.

Ridiculously easy admin

We dare say that we have the easiest admin on the market. Do you need to add extra staff from another office? Don’t worry! You can add a new PBX user with a few button presses.

Stats for simpler staffing and satisfied clients

Thanks to smart stats, you get a complete overview of your calls: answer ratio, missed calls, active queue members and much more. That way, you can see when you get the most calls and can plan accordingly.

Everything in one platform

Skip the hassle of switching between systems. Nexustalk gathers all your communication with customers and colleagues in one place. Telephony, chat, video meetings and more.

Integration

Integrate with your existing systems

Why deal with a bunch of systems when you can have it all in one place?

Integrate your solutions and simplify your workdays.

Aurora teleQ

We integrate with Aurora teleQ for scheduled booking of calls and callback.

BankID

Verify who you’re talking to before sharing sensitive information.

CRM and contact lookup

Don’t waste time looking for info about a client! With our contact lookup integration, the caller profile is automatically displayed in your call interface.

Program your PBX

Customise your PBX with advanced features. Create VIP-queues, verify callers and much more – the sky’s the limit!

Safe and personal support

Nexustalk support – a shoulder to lean on

Personal service – for real

With Nexustalk, you get your own contact person who helps you with everything from onboarding to setting up your PBX properly. They answer questions about both invoices and telephone policies. It's your shoulder to lean on when it comes to everything in business communication.

95,9% of all calls are answered within two minutes

We answer 95.9% of all calls within two minutes and emails within 24 hours on weekdays. So the support is never further away than your phone.